FAQs

How often are your personal affiliate statistics updated?

Your views, clicks and registrations will be updated every 5 minutes. Registration and revenue statistics are updated every hour.

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How long is the cookie duration?

The cookie duration is 7 days. This means that a referred player could navigate away from any of our brands and providing that they return within 7 days, they will still be credited to your Affiliate Account.

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Can I register more than one website?

Yes, you add additional websites by going to ‘channels’ under the ‘Account’ section. Simply click ‘add channel’ and enter another website, there is no limit to how many websites you can add. This way you can track each website.

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What withdrawal methods does ComeOn! Connect support?

You can be paid by Bank Wire Transfer, Skrill or Neteller.

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Is there a minimum amount before I get paid?

Yes, you will need to generate a minimum of €50 commission for your business before you will be paid. If you don’t manage to generate €50 in a month your balance will roll over into the next month.

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When will I be paid?

Affiliates will be paid within 10 working days of the end of the calendar month or 10 working days from when the invoice is received.

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How often am I paid?

You will be paid monthly on the condition you have generated more than €50 in commission.

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What happens in case of negative revenues?

There is no negative balance carryover. Any negative balances are reset to zero at the start each month. When a player wins money at one of our brands, they generate negative revenue, which translates into negative commissions for affiliates. ComeOn! Connect does not carryover this negative balance and resets an affiliate’s commission balance to zero at the beginning of the next month. The account will start fresh and affiliates can profit from their promotional efforts, disregarding any previous negative balance.

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Which affiliate software will you be using?

We reviewed the best options for running our affiliation programs, to provide the very best service to our affiliate partners. As a result of this review, it has been decided that we will migrate EarnAffiliates to CherryAffiliates and relaunch the merged programs as ComeOn! Connect thus moving from NetRefer to our proprietary platform, Omarsys. You can learn more about the Omarsys platform here.

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Will I need to change my links?

All CherryAffiliates links will be able to remain exactly as they are. Earn Affiliates links will need to be changed over from the April 2018. You will have up until the end of  May 2018 to switch over to the new links.

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How do I change my account details?

Just login to your ComeOn! Connect account and you’ll be able to edit your account details from within your account.

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Will I keep my players from Earn?

All players tagged to your Earn Affiliates account(s) will be transferred across. However, unfortunately, we will not be migrating historic data.

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Can I keep track of my earnings?

Just login to your ComeOn! Connect account and you’ll get an overview of your earnings.

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